Maintenance Services

Welcome to Alpha Management eTicket Maintenance System

For emergencies please call (617) 789-4445.

Note: Online Maintenance Requests are only received during our normal business hours, (9 AM - 6 PM) Monday through Saturday.

If you are experiencing a fire emergency, please call 911 for your local Fire Department. In addition, please call and notify us - (617) 789-4445. Thank you.

Please start by filling out the following form to submit a workorder request or report a problem to us. Try to be as detailed as possible to help us identify the problem so as to find solution quickly and accurately. After submission, you will receive an email containing a ticket # and you will be able to come back to track the progress.


Open Ticket

Confirm Email:
Address: Your Address & Unit#
Message: Enter Your Maintenance Request Below
Security code:

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Ticket ID:

Energy Saving Tips!

  • Plug home electronics, such as TVs and DVD players, into power strips; turn the power strips off when the equipment is not in use (TVs and DVDs in standby mode still use several watts of power).

  • Turn your lights off when you leave a room. Standard, incandescent light bulbs should be turned off whenever they are not needed. Fluorescent lights should be turned off whenever you'll be away for 15 minutes or more.
  • To maximize savings with a laptop, put the AC adapter on a power strip that can be turned off (or will turn off automatically); the transformer in the AC adapter draws power continuously, even when the laptop is not plugged into the adapter.
  • Turn off your computer and monitor when not in use.
  • Unplug battery chargers when the batteries are fully charged or the chargers are not in use.
  • Turn off your monitor when you're away from your PC for 20 minutes or more. If you will be away for two hours or more, turn off your personal computer and monitor.
  • Turn your refrigerator down. Refrigerators account for about 20% of Household electricity use. Use a thermometer to set your refrigerator temperature as close to 37 degrees and your freezer as close to 3 degrees as possible. Also, check the gaskets around your refrigerator/freezer doors to make sure they are clean and sealed tightly.
  • Air dry dishes instead of using your dishwasher's drying cycle. Make sure your dishwasher is full when you run it and use the energy saving setting, if available, to allow the dishes to air dry. You can also manually turn off the drying cycle. Not using heat in the drying cycle can save 20 percent of your dishwasher's total electricity use.
  • Dripping faucets can waste 20 gallons of water a day. A leaking toilet can use 90,000 gallons of water in a month. Please report any leaky faucets, so we can replace the washers.
  • Many appliances continue to draw a small amount of power when they are switched off. This occurs in most appliances that use electricity, such as VCRs, televisions, stereos, computers, and kitchen appliances. In the average home, 75% of the electricity used to power home electronics and appliances is consumed while the products are turned off. This can be avoided by unplugging the appliance or using a power strip and using the switch on the power strip to cut all power to the appliance. TVs and DVDs in standby mode still use several watts of power. Also, unplug battery chargers when the batteries are fully charged or the chargers are not in use.
  • If you have a thermostat, it is recommended to adjust the settings to the following, 68-70 degrees in the winter, and 78 degrees in the summer. Do not turn the thermostat off during freezing weather for this will cause pipes to freeze and burst. During freezing weather, thermostats should not be set below 58 degrees.
  • Replace old light bulbs with energy saving fluorescent bulbs. They may cost more, but will save you much more in the long run.
  • In the winter, close drapes at night and open them during the daytime. Closed drapes at night also help keep heat in the house. Open drapes during the day helps the sun's energy warm the house interior. In the summer, close drapes and windows during the day and open them at night.

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